Managed Services
Empowering Excellence, Ensuring Efficiency: Your Business, Our Managed Services!
Industry-leading Managed IT services
Here at InfraSpace, we believe in minimal fuss with maximum security. We’re reshaping the IT norm by empowering organisations to rethink, redesign and reimplement a modern infrastructure. We perfectly balance support with flexibility through our tailor-made managed services to ensure that you gain a fully stacked and comprehensive infrastructure.
Managed IT strategy
You’ll receive clear strategic advice on trusted IT processes and frameworks, boosting performance and minimizing risk.
Proactive managed IT
When your business adopts effective IT practices, you’ll save on reactive emergencies and have more time to focus on your core operations.
Expert support
We provide around-the-clock support, ensuring assistance is available anytime, anywhere your team requires it.
Vendor management
We’ll handle everything – from remediation and troubleshooting to escalation requests and beyond.
Protect your business with
Responsible IT Framework
We believe in pairing up complementary cybersecurity solutions to create a fortified shield around your business. Think of it like assembling your own team of cybersecurity superheroes! We’ve crafted our IT Architecture where we’ll carefully assess your current cybersecurity setup to ensure it meets the highest standards demanded by regulators, cyber risk insurers, and your potential customers. Then, we’ll bring everything together into one seamlessly managed, cutting-edge solution. Because when it comes to protecting your business, we’ve got your back
Our approach
Let's face it, technology issues can arrise, but you shouldn't have to face them alone. That's where our team comes in! Whether it's a pesky password reset or a full-blown server meltdown, our 24/7/365 service desk are at your disposal. Because when technology throws a curveball, you deserve instant access to the technical firepower that gets you back on track in no time!
One of the significant advantages of partnering with a corporate IT provider is the access your business gains to industry-standard best practices, a reliable technology stack, and top-notch cybersecurity. With us, you can trust that your backup provider and firewall surveillance are in capable hands, leaving you free to focus on your core business priorities.
Connect your technology seamlessly with your business objectives through strategic guidance from your vCIO, who understands both technology and your business goals inside out. Effective IT management means preparing for the best scenarios, like welcoming new clients and expanding your team, as well as the worst-case scenarios, such as potential hurricanes, system outages, and cyber threats.
From recurring user hiccups to rolling out new software, your team will always have access to personalized expert assistance. Moreover, your dedicated account engineers serve as the vigilant guardians of your technology, ensuring everything operates smoothly, so you can focus on what matters most without any worries.
Outsourcing Benfits
Key Features
- Enhanced technical Expertise
- Increase Effectiveness and Scalability
- Reduced Costs through the estate
- Improved Durability & Uptime
- Proactive monitoring & Maintenance
- Technical training & Guidance
Managed IT Support
Key Features
- Unlimited Remote Support
- Full Asset Management (Optional)
- Enterprise Virus Protection
- Disaster Recovery
- Management For All Endpoints
- Estate Patching Via remote management
- Onsite support (Optional)
- 3RD Party Vendor Management (Optional)
Monthly Reporting
Key Features
- Fixed SLA Metrics
- Account Reviews
- Monthly Estate Reporting
- Disaster Recovery checks
Are you looking for something else?
If you’re looking for something in particular and we’ve not included it, don’t be afraid to contact us.
We may still be able to help or recommend someone who can!